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FAQ

How does Zero dB help filter out everyday stressors?

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Zero dB used a proprietary platform to identify the specific plant extracts in its formulations. This proprietary platform is based on decades of research from our partner NeuroTheryX. Zero dB’s unique formulation has been observed, in living tissue, to work in areas of the brain where anxiety lives. The result is a beverage specifically designed to help reduce the impact of day-to-day stressors. Learn more. Learn more.

What are the ingredients?

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For a full list of ingredients for Zero dB Original click here.

For a full list of ingredients for Zero dB +energy click here.

Where can I buy Zero dB?

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Zero dB is available online on this website. Zero dB is also available on Amazon.ca and Amazon.com.

Zero dB is also available on Well.ca for the purchase of single cans.

You can also find Zero dB in select retail locations. The list is continuing to grow. Click here to see an updated list of store locations where you can purchase Zero dB.

We are working with a number of distributors in the Canada and the US to make it readily available in more major retailers, convenience stores, and maybe even in your office in the future.

Do you do returns and refunds?

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Yes we do. If you would like to return your item(s) and request a refund, please email support@drinkzerodb.com and we will connect you with someone immediately!

When will my order ship?

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If your order is received during early business hours, they will be processed by the end of that same day. In most cases we expect your order to be out the door by the next business day.

Can I drive after drinking Zero dB?

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There are no compounds in Zero dB that are intoxicating. There is no reason to believe that Zero dB would affect operating a vehicle.

I want to change my shipping address. Can I do that?

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Yes you can! Send an email to support@drinkzerodb.com with your order number and correct address within an hour of purchase during business hours and we’ll fix it. We can only make changes to an order before the packing process.

I want to edit the items in my order. How do I do that?

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Please contact support@drinkzerodb.com with your order number and the changes you'd like to make.

Although we cannot guarantee that we'll catch your order before it enters the packing process, we will try our absolute best to make the requested changes. Kindly note that once an order has been transmitted or shipped, we no longer have the ability to make any changes to it.

How can I track my order?

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You will receive a tracking information link in an email with your order details. 

Do you ship outside of Canada?

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We are currently only shipping within Canada through our website.

You are able to shop for the US through our Amazon.com page.

Where is my order? Why hasn't my package arrived yet?

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Your order could be in a couple of places... our warehouse, awaiting pickup, being packed on the line, with the courier on its way, or delivered. The first thing to check is if you have received your tracking email. If yes, then it's on its way! Please check this tracking number to see where your package is located. If you cannot find this information, please contact support@drinkzerodb.com for extra help. 

How long does delivery take?

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Shipping times vary. Once we ship out your order, you’ll receive an email with your order details: shipping confirmation, tracking number, etc. which you can use to follow your order.

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